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Warranty

Outboard Marine LLC (represented as OM) is a remanufacturing company of powerheads, lower units (gearcases), sterndrive outdrives. Original purchaser warrants that these products are free from any defects in materials and their components, and workmanship under normal use and service.OM will carry out warranty authorizations without costs for parts or labor to original purchaser only. Original Purchaser understands this coverage under LIMITED WARRANTY COVERAGE, purchaser understands that this warranty is NOT transferable and OM will facilitate any claim under their discretion, Outboard Marine LLC reserves the right to deny coverage at any time.

**Limited Warranty Coverage**

  • Powerheads, Lower Units (gearcases) Sterndrive Outdrives will all fall under the same Limited Warranty with coverage as follows; - For recreational use: A warranty period of 12 months from the date of purchase.
  • - For commercial use (including marine tow companies, dock/pier barges, charter fishing boats, rental fleets): A warranty period of 60 days from the date of purchase.
  • - High Performance Applications ( including racing applications ): A warranty period of 60 days from the date of purchase.
  • 1. Notification: 1.a) In the event of a potential warranty claim, the purchaser must promptly notify Outboard Marine in writing or by contacting our customer service department at (727) 541-1700 or by email at warranties@outboardmarine.com.
  • 2. Inspection: 2.a) NOTICE: Customer disassembly prior to shipment or receiving of product without pre-authorized approval from OM will void all warranties provided, customer disassembly shall be given in written form only. 2.b) Outboard Marine reserves the right to inspect the product to determine the cause of the defect and the validity of the warranty claim. 2.c) Outboard Marine will disassemble, wash parts, and spec out internals and supporting parts and generate a findings report which will be shared with customer and laborer performing the service.
  • 3. Return Authorization: 3.a) The responsibility for proper packaging of the product lies with the Customer or Dealer. Any damage resulting from inadequate shipping practices is the sender's responsibility and not that of Outboard Marine LLC. 3.b) The Dealer or Original Purchaser MUST inform OM that the product is ready for shipment or drop off once OM confirms issue for warranty 3.c) OM will generate a RA Form and produce a RA Number, affix the RA Number on the box or with the product. 3.d) If OM determines that the issue falls within the scope of our limited warranty terms, we will cover all shipping costs. However, any product returned without an RA number will be automatically returned to the sender, and the sender will be responsible for covering the associated shipping costs. **Exclusions from Warranty Coverage:** This warranty does not cover: -Consequential damage of any kind -Installment damage of any kind -Accidental damage of any kind -Products that have been subject to misuse, negligence, or improper storage. -Products that have been altered or repaired by unauthorized persons. -Normal wear and tear. -Damage resulting from improper installment, maintenance, or storage. -Damage caused by low grade fuels or detonation pre ignition -Damage caused by ECU Flashing - Damage caused by Failed 2 Stroke Oil Injection Pumps -Disassembly without prior written approval by OM -Damage caused by improper shifting and improper shift linkage adjustments -Damage caused by high idle RPM -Rounded Dog Clutches
  • 4. Remedies: 4.a) If a defect covered by this warranty is discovered, the Company will, at its option, repair or replace the defective product and cover all labor and freighting costs. The Company shall have no liability beyond the original purchase price of the product. 4.b) If the failure is determined to be caused by factors not covered by the warranty, we will inform the dealer of our findings and provide a quote for repair or replacement costs at a discounted rate. Both inbound and outbound shipping charges will be applicable. **Limitation of Liability:** To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. (Example: towing or haul out cost, non authorized labor approvals, lost charter appointments.)
  • 5. Arbitration Agreement: 5.a) The Purchaser and Outboard Marine LLC (referred to as OM) mutually agree that any dispute or claim arising from or related to the interpretation, performance, or breach of any provision in this Agreement, or concerning the sale, condition, repair, or service of the product sold by OM, shall be exclusively resolved through arbitration. This arbitration will take place in Pinellas County, Florida, following the Commercial Arbitration Rules of the American Arbitration Association, with a single arbitrator appointed by the Presiding Judge of the Circuit Court of Pinellas County, Florida, unless the parties mutually decide on an alternative appointment. Both parties acknowledge that the subject sale involves interstate commerce. 5.b) The Arbitration Award will be conclusive and binding on both parties, and a judgment based on the arbitration award may be entered in any court with jurisdiction. If any part of this provision is deemed invalid or unenforceable for any reason, the remaining terms will continue to be fully effective. Claims related to non-payment for the product sold are exempt from arbitration and should be pursued in the appropriate court in Pinellas County, Florida. 5.c) Entire Agreement: This Agreement represents the complete understanding between the parties involved and may only be modified in writing and with the signatures of the President of OM and the Purchaser. 5.d) Indemnity: The dealer/purchaser of the specified product undertakes to indemnify, defend, and absolve OM from any claims initiated against OM by the dealer/purchaser or any of their customers. This indemnification extends to claims for remedies not encompassed by the terms of this limited warranty or for relief pursued beyond or conflicting with the provisions outlined in this Limited Warranty Agreement.